Can you tell the difference between LISTENING and HEARING?
Let’s discuss. Below is my opinion.
Listening requires focus, attention and patience.
Listening needs effort. The outcome of listening is understanding more of what was being said by the person. The person who is speaking to you will appreciate that you are actually listening. Listening usually creates comfort and over time will create trust.
Hearing requires no effort, no attention and no interest.
Whatever the person is saying becomes vague, like background noise. Especially when you focus on your mobile phone or looking away. The person knows that you are not attentive. The usual outcome of hearing instead of listening is negative. The person will no longer want to spend his time on you.